Notice of Non-Discrimination

Sterling Health Care - We're here for your family!

Sterling Health Solutions, Inc. complies with applicable Federal civil rights laws and does not discriminate on the basis of race, color, national origin, age, disability, or sex (including pregnancy, sexual orientation, and gender identity).  We do not exclude people or treat them differently because of race, color, national origin, age, disability, or sex.

We provide the following:

  • Free aids and services to people with disabilities to communicate effectively with us, such as: qualified sign language interpreters and/or written information in other formats (large print, audio, accessible electronic formats, etc.)
  • Free language services to people whose primary language is not English, such as: qualified interpreters and/or information written in other languages

If you need any of the above listed services, please contact the Sterling Health Solutions, LLC, Compliance Officer at 800-201-8147.

If you believe that we have failed to provide these services or discriminated in another way on the basis of race, color, national origin, age, disability, or sex (including pregnancy, sexual orientation, and gender identity), you can file a grievance with the Compliance Officer at 800-201-8147.

You can file a grievance in person or by mail, fax, or email. If you need help filing a grievance, the Compliance Officer is available to help you.

You can also file a civil rights complaint with the U.S. Department of Health and Human Services, Office for Civil Rights, electronically through the Office of Civil Rights Complaint Portal, available at https://ocrportal.hhs.gov/ocr/portal/lobby.jsf, or by mail or phone at:

U.S. Department of Health and Human Services
200 Independence Avenue, SW
Room 509F, HHH Building
Washington, D.C. 20201
1-800-368-1019, 800-537-7697 (TDD)
Complaint forms are available at http://www.hhs.gov/ocr/office/file/index.html

Sterling Health Care’s mission is to improve the lives for all people in the communities we serve, through improved health, regardless of their ability to pay.

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We’re proud of our quality and standards.

The care we provide enriches the lives of our patients and improves their well-being.

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